In the ever-evolving landscape of business tools, selecting the right one can be challenging. Understanding the pricing structures of various platforms is essential for making informed decisions. Zoho has emerged as a leading contender in the business solutions market, offering a comprehensive suite of products that cater to organizations of all sizes. With tools spanning CRM, project management, accounting, HR, marketing, and collaboration, Zoho addresses nearly every business challenge.
Zoho's pricing is notably competitive, making it an attractive option for businesses seeking cost-effective solutions. In this article, I will provide a detailed overview of Zoho's featured apps and their pricing for 2025 to help you determine the best fit for your needs.
What is Zoho?
Zoho is a cloud-based software suite that offers a diverse range of applications designed to streamline various business processes. Founded in 1996 in a small apartment in the suburbs of Chennai, India, Zoho has grown significantly and now provides over 55 products that cater to different business functions, including customer relationship management (CRM), billing, accounting, project management, email services, and more.
A standout feature of Zoho is its commitment to delivering exceptional value to businesses of all sizes, from small startups to large enterprises. The company empowers organizations with tools that enhance productivity and efficiency. Zoho One is its all-in-one solution, designed to be the operating system for business, integrating all Zoho applications to help companies manage all their business needs on a single platform. With Zoho One, businesses can easily access all of Zoho's features, simplifying workflows and improving collaboration. With featured products like Zoho CRM, Zoho Books, Zoho Mail, Zoho Creator, and Zoho Desk, businesses can manage their operations seamlessly while benefiting from a user-friendly interface and robust support. Zoho's innovative technology continues to help businesses work better, aligning with its foundational vision.
Detailed breakdown of Zoho pricing plans
Zoho offers a variety of products, each with a pricing structure designed to accommodate different business sizes and needs. This section provides a detailed breakdown of Zoho’s pricing plans for several key products, including Zoho One, Zoho CRM, Zoho Mail, and Zoho Books. Additionally, the official pricing inquiry page for other Zoho products is included.
Zoho One pricing
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Zoho One is an all-in-one suite that combines over 45 Zoho applications into a single package, making it an attractive option for businesses seeking comprehensive solutions. Additionally, Zoho One offers a 30-day free trial, allowing organizations to explore its features and capabilities before committing to a subscription. The pricing for Zoho One is structured to provide significant value, catering to different organizational needs.
All employee pricing
For organizations that want to provide access to all employees, Zoho One offers an All Employee Pricing plan at $37 per employee per month, billed annually. This plan requires businesses to purchase licenses for all employees, ensuring that everyone in the organization can utilize the full suite of applications.
Flexible user pricing
Alternatively, Zoho One provides a Flexible User Pricing option at $90 per user per month, also billed annually. This plan allows businesses to purchase licenses for any number of users, making it ideal for organizations that may not need to provide access to every employee.
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What you get
With Zoho One, businesses benefit from:
Centralized administrative control: Manage all applications from a single dashboard, simplifying user management and administrative tasks.
Mobile device management: Ensure security and compliance across all devices used within the organization.
Platform capabilities: Build, customize, and extend applications to meet specific business needs.
Unified business apps: Access to over 45 integrated applications that cover various business functions, from CRM and finance to HR and project management.
Industry-standard features: Utilize features that meet industry standards, ensuring reliability and performance.
Simplified billing: Enjoy the convenience of receiving one simple invoice for all applications, reducing administrative overhead.
The all-in-one pricing model of Zoho One allows businesses to streamline their operations by using interconnected applications, enhancing productivity and reducing the complexity of managing different software solutions.
Zoho CRM pricing
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Zoho CRM is one of the flagship products offered by Zoho, designed to help businesses manage their customer relationships effectively. There are several Zoho CRM pricing tiers, each catering to different user needs and organizational sizes. Additionally, Zoho CRM offers a 15-day free trial, allowing potential users to explore its features before committing to a subscription.
Standard Plan
The Standard Plan is priced at $14 per user per month, billed annually. This Zoho CRM plan is suitable for growing businesses that require more advanced features. It includes essential functionalities such as:
Mass email capabilities
Custom modules
Workflow automation
Sales forecasting
Lookup fields
Canvas for custom layouts
Integration with Office 365 and Zoho Marketplace
Professional Plan
The Professional Plan is available for $23 per user per month, billed annually. Aimed at larger teams, this Zoho CRM plan offers everything in the Standard Plan plus additional features such as:
Blueprint for process automation
Configure Price Quote (CPQ) capabilities
SalesSignals for real-time notifications
Inventory management
Webhooks for integrations
Assignment and validation rules
Kiosk Studio for in-person sales
Integration with Google Ads
Enterprise Plan
The Enterprise Plan is priced at $40 per user per month, billed annually. The Zoho Enterprise pricing plan is designed for organizations that require extensive customization and advanced features. It includes everything in the Professional Plan plus:
Zia, the AI assistant for insights and recommendations
Territory management for sales teams
Custom functions for tailored workflows
Journey orchestration for customer engagement
Multi-user portals for client access
Custom page layouts and client scripts
Approval processes for streamlined operations
Sandbox environment for testing changes
Ultimate Plan
The Ultimate Plan is available for $52 per user per month, billed annually. This plan is tailored for businesses that need the highest level of support and features. It includes everything in the Enterprise Plan plus:
Enhanced feature limits for larger teams
Extended AI capabilities for deeper insights
Advanced customization options
Data preparation tools for analytics
Augmented analytics and data storytelling features
Unified business insights for comprehensive reporting
Advanced administration controls for managing users and permissions
Each of these Zoho CRM plans is designed to grow with your business, allowing you to upgrade as your needs evolve.
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Zoho Mail pricing
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Zoho Mail is an email hosting service that provides a secure and ad-free email experience for businesses. The pricing for Zoho Mail is structured to cater to different organizational needs, offering various plans that accommodate a range of functionalities and storage capacities.
Mail Lite
The Mail Lite plan is priced at $1 per user per month (5 GB of storage per user), billed annually. This plan is suitable for individuals or small teams and includes:
Email hosting for multiple custom domains
Two-factor authentication
Domain aliases for managing multiple email addresses
Email routing and folder sharing capabilities
Streams, a collaboration tool for team communication
Offline access to emails
NewSecurePass email for enhanced security
Email recall feature
eWidget and Developer Space for custom integrations
Tasks, Notes, and Bookmarks for organization
IMAP/POP access for email clients
Support for large attachments up to 250 MB
Exchange ActiveSync for mobile synchronization
Mobile apps for iOS and Android
Shared calendars and group calendars for collaboration
Appointment scheduling and calendar sync
Mail Premium
The Mail Premium plan is available for $4 per user per month, billed annually. This plan is designed for small to medium-sized businesses and includes everything in the Mail Lite plan, plus:
50 GB of mail storage and 50 GB of retention storage per user
Support for huge attachments up to 1 GB
Retention and eDiscovery features for compliance
Email backup and restoration capabilities
White labeling options for branding
Workplace
The Workplace plan starts from $3 per user per month, billed annually. This plan offers a complete communication suite that includes business email and online office applications. Workplace includes:
Secure business email hosting
Online file manager for document storage and sharing
Online word processor for document creation
Online spreadsheet application for data management
Presentation software for creating slideshows
Instant chat communication for team collaboration
Online meeting software for virtual meetings
Intranet and collaboration tools for enhanced teamwork
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Zoho Mail’s tiered pricing ensures that businesses can choose a plan that aligns with their email needs, from basic functionalities to advanced features, allowing for scalability as organizations grow.
Zoho Books pricing
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For businesses that require robust accounting solutions, Zoho Books is an excellent choice. The pricing plans for Zoho Books are structured to cater to different business sizes and requirements, ensuring that organizations can find a plan that fits their specific needs. In addition, Paypal is integrated, making it easy to track payments from each customer and get transaction details.
Free Plan
The Free Plan is designed for solopreneurs and micro businesses, allowing them to get started with essential accounting features at no cost. This plan includes:
$0 per month
Access for 1 user and 1 accountant
Basic features such as invoicing and expense tracking
Email support for assistance
Standard Plan
The Standard Plan is priced at $15 per organization per month, billed annually. This plan is suitable for small businesses and includes:
Support for up to 3 users
Efficient organization of transactions, accounts, reports, and books
Email, voice, and chat support for enhanced assistance
Tools for tracking sales tax and use tax, and for creating custom reports
Chat and voice customer support for faster response times
Professional Plan
The Professional Plan is available for $40 per organization per month, billed annually. This plan is aimed at medium-sized businesses and offers:
Support for up to 5 users
Features for project tracking, inventory management, and handling purchases
Email, voice, and chat support for comprehensive customer service
Tools for recording multi-currency transactions
Premium Plan
The Premium Plan is priced at $60 per organization per month, billed annually. This plan provides enhanced customization and automation to streamline business processes, including:
Support for up to 10 users
Advanced features for managing complex accounting needs
Email, voice, and chat support for ongoing assistance
Elite Plan
The Elite Plan is available for $120 per organization per month, billed annually. This plan bundles advanced accounting with full-fledged inventory management and includes:
Support for up to 10 users
Everything in the Premium Plan, plus:
Dashboard customization for tailored reporting
Advanced inventory control, including integration with Shopify stores (up to 2)
Email, voice, and chat support for dedicated help
Ultimate Plan
The Ultimate Plan is priced at $240 per organization per month, billed annually. This plan offers advanced business intelligence capabilities and includes:
Support for up to 15 users
Everything in the Elite Plan, plus:
Revenue recognition features
Advanced analytics with over 50 pre-built data visualizations
Email, voice, and chat support for comprehensive customer service
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Zoho Books is designed to grow with your business, providing the necessary tools as your accounting needs become more complex.
Zoho pricing models for other products
Below are the official pricing pages for other Zoho products. To learn more about Zoho pricing across it's product range, visit the official website.
Zoho Analytics pricing
Zoho Analytics includes four plans as shown below:
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Zoho Billing pricing
Zoho Billing includes three plans as shown below:
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Zoho Commerce pricing
Zoho Commerce includes three plans as shown below:
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Zoho Creator pricing
Zoho Creator includes four plans as shown below:
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Zoho Desk pricing
Zoho Desk includes four plans as shown below:
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Zoho Inventory pricing
Zoho Inventory includes four plans as shown below:
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Zoho Invoice pricing
Zoho Invoice is a free product available for teams.
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Zoho Projects pricing
Zoho Projects includes four plans as shown below:
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Zoho Campaigns pricing
Zoho Campaigns includes three plans with varying prices based on the number of additional users:
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Free trials and sign-up process
Instead of choosing one of Zoho's subscription options immediately, you can take advantage of their free trials. Zoho offers free trials for many of its apps, allowing potential users to explore features and functionalities before committing to a paid plan.
How to sign-up for a free trial
Visit the Zoho website: Start by navigating to the Zoho website and selecting the product you are interested in.
Click on the free trial button: Most product pages have a prominent "Free Trial" button. Click on it to begin the sign-up process.
Create an account: You will need to provide some basic information, such as your name, email address, and company details. If you already have a Zoho account, you can log in instead.
Verify your email: After submitting your information, you will receive a verification email. Click the link in the email to verify your account.
Set up your profile: Once your email is verified, you can set up your profile and customize your settings according to your preferences.
Explore the features: With your account set up, take the time to explore the features available during the trial period. This is your opportunity to see how the software can benefit your business.
Image source: Zoho.com
Comparing Zoho Products with Lark
When it comes to all-in-one business solutions, Zoho One and Lark are two prominent players in the market. Both platforms offer a suite of tools designed to enhance productivity and streamline operations, but they cater to slightly different audiences and needs. In this section, I’ll compare Zoho One and Lark, highlighting the strengths of Lark to help you make an informed decision.
Pricing structure
One of the first aspects to consider is the pricing structure. Zoho One typically offers a single price that grants access to all its applications, starting at $37 per month. While this can be advantageous for businesses needing multiple tools, Lark provides a clear edge with its pricing model. For example, with Lark's Free plan includes 11 essential tools for work, but its paid versions start as low as $12 per month. This makes Lark a more affordable option, particularly for startups and small businesses looking for robust functionality without breaking the bank.
Although there isn't an official Zoho pricing calculator to compare costs, Lark's savings calculator shows you how much you can save by switching to Lark. For example, by switching from Zoom, Slack, and Trello to Lark's all-in-one platform, a company of 100 employees can save a total cost of at least $25,200 per year.
Features and functionality
Both Zoho One and Lark offer a wide range of features designed to enhance collaboration and productivity.
Zoho One features: Includes applications for customer relationship management (CRM), project management, email, and more, aiming to cover every aspect of business operations.
Lark's focus: In contrast, Lark emphasizes real-time collaboration and communication by integrating Messenger, Meetings, Docs, and Databases (Lark Base) into a single platform.
While Zoho One provides a broader range of applications, Lark excels in facilitating teamwork and streamlining communication processes, making it a more intuitive and efficient solution for collaboration. Lark wins here as well.
User Experience
User experience is another critical factor when comparing these two platforms.
Zoho One's interface: Designed with small to medium-sized businesses in mind, offering a user-friendly interface that is generally easy to navigate. However, the breadth of options may overwhelm some users, especially if they only need specific tools.
Lark's interface: Lark provides a clean and modern user interface that is not only user-friendly but also visually appealing. Its integration of various functionalities into one platform allows users to easily switch between chat, video calls, and document editing without navigating through multiple applications.
This simplicity enhances productivity, especially for teams that require collaboration. Additionally, Lark is known for its excellent customer service, further improving the overall user experience. Lark takes the lead in user experience.
Integration and ecosystem
Integration capabilities are vital for businesses that rely on multiple tools.
Zoho One Integration: Offers seamless integration between its various applications, allowing users to create workflows that span different functionalities. This interconnectedness can be beneficial for organizations looking to streamline their processes across various departments.
Lark's Integration: Also emphasizes integration but focuses more on connecting with external tools and services. Its comprehensive features often reduce the need for additional integrations, as it can meet basic requirements on its own.
In this aspect, both Zoho and Lark are on par with each other.
Collaboration tools
Collaboration is at the heart of both platforms, but they approach it differently.
Zoho One collaboration features: Provides collaboration features within its applications, such as shared documents in Zoho Writer and project management tools in Zoho Projects. While effective, these features may not be as seamlessly integrated as those found in Lark.
Lark's collaboration focus: Built around collaboration, Lark’s chat function, video conferencing, and document editing capabilities are designed to work together seamlessly. Features like real-time translation cater specifically to multinational teams.
This focus on real-time collaboration can be a game-changer for teams that operate remotely or across different locations, further solidifying Lark's position as the superior choice for collaborative work. Lark wins decisively in collaboration tools.
In conclusion, while both Zoho One and Lark offer valuable solutions for businesses, Lark stands out in pricing, user experience, and collaboration capabilities. This makes it a compelling choice for organizations seeking an all-in-one platform. Whether you are a startup or an established business, Lark provides the tools you need to enhance productivity and streamline operations effectively.
Final thoughts
In conclusion, understanding Zoho pricing and how its business tools compare to competitors is crucial for making informed decisions. Zoho offers a comprehensive suite of tools that are not only competitively priced but also designed to meet the diverse needs of businesses of all sizes. By taking advantage of free trials, users can explore the features and functionalities without any financial risk, ensuring the best fit for their organization.
When evaluating business needs, it is important to consider the value that Zoho products can bring to operations. Whether looking for a powerful CRM, robust accounting software, or an all-in-one solution, Zoho offers various options. For those exploring alternatives, tools like Lark also provide comprehensive solutions tailored to modern business needs.
Frequently asked questions (FAQs)
What is included in a Zoho free trial?
The free trial typically includes access to all features of the selected Zoho product for a limited time. This allows you to fully explore the software and determine if it meets your needs.
Are there any hidden fees?
Zoho is known for its transparent pricing model, with add-on options clearly visible to users. However, it's important to read the fine print. For example, Zoho mentions that plan prices do not include local taxes. In addition, Zoho monthly fees are generally more expensive that Zoho's yearly pricing.
Can I switch plans later?
Yes. Zoho generally operates on a pay-as-you go basis which allows users to upgrade or downgrade their plans as needed. This flexibility is beneficial for businesses that may experience changes in their requirements over time.
What kind of customer support is available?
Zoho offers a variety of options, including online resources, community forums, and direct customer support. Depending on your chosen plan, you may have access to priority support as well.
Is Zoho suitable for small businesses?
Absolutely. Zoho’s affordable plans are designed to cater to small businesses, and many of its products offer free tiers that are perfect for startups and small teams. In addition, some Zoho products such as Zoho Invoice have free plans.
