Ever find yourself with a dozen browser tabs open, trying to decipher what you actually get with each software tier? You're not alone. When investing in work management software, the price tag is just as important as the feature list. That's why we’re taking a magnifying glass to the Smartsheet pricing details, laying out exactly what each plan offers. By the end, you'll be able to close those tabs and know precisely which option is the right fit for your team.
What is Smartsheet?
Image source: smartsheet.com
Smartsheet is a cloud-based project management tool designed to help teams plan, track, and manage work. It combines the familiarity of a spreadsheet interface with powerful project management features, making it accessible for users of all skill levels. Smartsheet allows teams to create project plans, assign tasks, set deadlines, and monitor progress in real-time.
One of the key features that contribute to Smartsheet's popularity among teams is its flexibility. Users can customize their sheets to fit specific workflows, whether managing a simple task list or a project with multiple dependencies. Additionally, Smartsheet offers robust collaboration tools that allow team members to communicate, share files, and provide updates seamlessly.
Smartsheet serves a diverse user base across various industries, including IT, marketing, construction, and healthcare. Its adaptability makes it suitable for small businesses, large enterprises, and everything in between.
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Overview of Smartsheet pricing plans
When it comes to Smartsheet plans and pricing, the platform operates on a subscription model that is broken down into four paid tiers. Notably, the free plan is no longer available for sign up as of 2025. Here’s a brief overview:
Image source: smartsheet.com
Pro plan: This plan is designed for small teams and includes essential features for project management. It provides users with the ability to create and manage projects, collaborate with team members, and access basic reporting tools.
Business plan: The Business plan is tailored for larger teams and organizations that require more premium features. It includes everything in the Pro Plan, plus additional functionalities such as enhanced reporting, automation capabilities, and more integrations.
Enterprise plan: For organizations with complex needs, the Enterprise plan offers customization options and scalability. This plan is ideal for large teams that require advanced security features, dedicated support, and the ability to manage multiple projects across departments.
Advanced work management plan: This plan is designed for teams that need advanced project management capabilities. It includes features such as Dynamic View, portfolio management, and advanced analytics, making it suitable for organizations that manage multiple projects simultaneously.
The next section will dive deeper into the specifics of all four Smartsheet pricing tiers, exploring the features included and the ideal user scenarios for each option.
Understanding Smartsheet pricing
A work management platform's true value becomes clear when you analyze its cost. Making sense of the Smartsheet subscription fees is the key to ensuring you're making a smart investment. Here’s a closer look at what Smartsheet's four main pricing plans offer.
Smartsheet Pro pricing
The Pro plan is designed for SMEs or individuals who need essential project management features without the complexity of more advanced tools. This plan includes:
Basic project management features: Users can create and manage projects using a familiar spreadsheet interface, making it easy to track tasks, deadlines, and progress.
Collaboration tools: Team members can share sheets, comment on tasks, and attach files, facilitating seamless communication.
Reporting capabilities: Basic reporting features allow users to generate insights into project performance.
Security features: User management, admin center, and single-sign on capabilities ensure your data stays secure.
Integrations: Microsoft Office 365 (including Microsoft Teams), Google Workspace, and Slack.
The Pro plan is priced at $9 per member per month when billed annually, accommodating teams of 1 to 10 members with unlimited viewers. This plan is ideal for teams looking to manage projects efficiently without incurring high costs. Users benefit from unlimited sheets, forms, and reports, as well as access to Gantt, grid, board, and calendar views. Additionally, the plan includes rich formulas and allows for 250 automations per month, enhancing overall productivity.
Smartsheet Business pricing
The Business Plan is tailored for larger teams or organizations that require more robust project management features. This plan includes all the functionalities of the Pro Plan, along with several advanced capabilities:
Advanced reporting and analytics: Users can create custom reports and dashboards, providing deeper insights into project performance and facilitating informed decision-making.
Automation features: The Business Plan allows users to automate repetitive tasks, significantly saving time and reducing the risk of manual errors.
Team workload tracking: Users can monitor team workloads to ensure optimal resource allocation and prevent burnout.
Integrations: More integrations are supported, including Adobe Creative Cloud, Power BI, and Tableau.
The Business Plan is priced at $19 per member per month when billed annually, catering to teams of 3 or more members with unlimited guests and viewers. This plan is ideal for medium to large teams seeking advanced project management capabilities, enhanced collaboration tools, and the ability to align people, projects, and programs effectively. Additional features include unlimited automations and 1 TB of attachment storage, further boosting productivity and efficiency.
Smartsheet Enterprise pricing
The Enterprise plan is specifically designed for organizations with complex project management needs. It includes all the features of the Business plan, and unlocks additional capabilities such as:
Customization options: Organizations can tailor the platform to fit their specific workflows and processes, ensuring that the tool aligns perfectly with their operational requirements.
Enterprise-grade security features: This plan incorporates advanced security measures, such as SAML-based single sign-on (SSO) and user provisioning, to ensure that sensitive data is well-protected.
Dedicated support: Enterprise users benefit from priority professional support, which includes a dedicated account manager to assist with onboarding and address ongoing needs effectively.
Work insights: Users gain access to detailed analytics and insights into team performance and project progress, enabling data-driven decision-making.
AI features: The plan includes AI-driven formulas, texts, and charts to enhance productivity and streamline processes.
The Enterprise Plan only offers custom pricing based on the organization’s size and specific requirements. This plan is ideal for organizations looking to build complex solutions while ensuring company-wide security and control. Additionally, it offers unlimited attachment storage and directory integrations, further enhancing its value for large teams.
Smartsheet Advanced Work Management pricing
This plan is specifically designed for teams that manage multiple projects simultaneously and require sophisticated capabilities. This plan includes all the features of the Enterprise Plan, along with several additional functionalities:
Resource management tools: Users can effectively allocate resources across various projects, ensuring balanced workloads and optimal utilization of team members.
Portfolio management: This feature enables organizations to oversee multiple projects in a single view, simplifying the process of prioritizing initiatives and allocating resources accordingly.
Advanced analytics: Users gain access to comprehensive analytics that allow them to track project performance in detail, facilitating data-driven decision-making.
This plan also only offers custom pricing. This plan is ideal for organizations aiming to manage large-scale portfolios of work while ensuring seamless connectivity across their systems.
Who is Smartsheet best for and which plan should you choose?
Smartsheet is a versatile project management software that caters to a wide range of users, making it suitable for various teams and industries. Understanding who can benefit the most from Smartsheet and which plan to choose is essential for maximizing its potential.
Ideal users of Smartsheet
Small to medium-sized teams: Smartsheet is particularly beneficial for small to medium-sized teams that require a straightforward yet powerful project management software. These teams often need to manage multiple projects simultaneously while maintaining effective communication and collaboration. For such teams, the Pro plan is an excellent choice. It provides essential project management features, like Gantt charts, automated workflows, and basic reporting capabilities at an affordable price.
Marketing and creative teams: Marketing and creative teams often work on campaigns that require coordination among various stakeholders. Smartsheet’s collaborative features, such as real-time updates and file sharing, make it an ideal tool for these teams. The Business plan, priced at $19 per user per month, offers advanced reporting and automation features that can help marketing teams streamline their workflows and improve campaign tracking.
Project management professionals: For project managers overseeing projects with multiple dependencies, Smartsheet provides the necessary tools to manage resources, timelines, and budgets effectively. The Enterprise plan is best suited for larger organizations or project management professionals who need advanced security features, customization options, and dedicated support. This plan allows for scalability and is tailored to meet the specific needs of larger teams.
Construction and engineering teams: Teams in the construction and engineering sectors often deal with intricate project timelines and resource management. Smartsheet’s Advanced Work Management plan is ideal for these teams, as it includes features like resource management tools and portfolio management capabilities. This plan allows organizations to manage multiple complex projects in one view, ensuring that resources are allocated efficiently and projects are completed on time.
Choosing the right plan
When selecting a Smartsheet plan, it is crucial to assess the specific needs of the team and the complexity of the projects being managed. For small teams or those just starting with project management, the Pro Plan offers a cost-effective solution with essential features. As teams grow and require more advanced functionalities, upgrading to the Business Plan can provide the necessary tools for enhanced collaboration and reporting.
For organizations with extensive project management and data security needs, the Enterprise Plan offers customization and scalability, while the Advanced Work Management Plan is tailored for teams managing multiple projects simultaneously. By carefully evaluating the team's requirements and selecting the appropriate plan, organizations can leverage Smartsheet to improve productivity, collaboration, and overall project success.
Comparing Smartsheet with competitors
When evaluating project management software, it is essential to evaluate Smartsheet alternatives like Monday.com, Asana, and Trello. Each of these platforms offers unique features and pricing structures, making them suitable for different types of users and projects.
Comparison with other project management tools
Monday.com
Monday.com is known for its visually appealing interface and customizable workflows. It offers a range of templates and workflow automation features, making it easy for teams to set up and manage projects. Its pricing is similar to Smartsheet, with plans starting at $9 per user per month, but supports unlimited seats and 5 GB of storage. While Monday.com excels in visual project tracking, it may lack some of the advanced reporting and resource management features that Smartsheet provides.
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Asana
Asana is a widely used project management software that focuses on task management and team collaboration. It offers a free tier with basic features, making it accessible for SMEs. Paid plans start at $10.99 per user per month. Asana is particularly strong in task assignment and tracking, but it may not offer the same level of customization and flexibility as Smartsheet, especially for complex project management needs.
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Trello
Trello utilizes a card-based system for project management, which is intuitive and easy to use. It is ideal for teams looking for a simple, visual way to manage tasks. Trello offers a free version, with paid plans starting at $5 per user per month. However, Trello's simplicity can be a limitation for teams that require more advanced features, such as detailed reporting and resource management, which Smartsheet excels at.
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Comparing Smartsheet with Lark
While Smartsheet is a powerful project management tool, its specialized nature can be unsuitable for teams looking to consolidate their workflow. This section examines an all-in-one platform called Lark and how it compares with Smartsheet to determine which one is the better fit for your team's goals.
Strengths of Smartsheet
Smartsheet is known for its robust project management capabilities. Here are some of its key strengths:
Familiar interface: The spreadsheet-like interface is intuitive and user-friendly, making it accessible for users of all skill levels.
Integration capabilities: It integrates with a wide range of applications, enhancing functionality and allowing teams to work within their preferred tools.
Image source: smartsheet.com
Strengths of Lark
Lark offers a unique set of features that may be more appealing to certain users:
Real-time collaboration tools: Lark emphasizes seamless collaboration with built-in features like chat, video conferencing, and document sharing, all integrated into the platform.
User-friendly design: Lark’s interface is designed for ease of use, making communication and collaboration straightforward for teams.
Customization: Lark allows for extensive customization of sheets and workflows, which is beneficial for teams with unique processes.
Cost-effective solutions: Lark provides competitive pricing, including a free tier with essential features, making it an attractive option for startups and small businesses.
Pricing comparison
Pricing is a significant factor when comparing Smartsheet and Lark. Smartsheet’s pricing plans are divided into four tiers for different business sizes, while Lark offers a more straightforward pricing model that's easier to understand.
Smartsheet: Starts at $9 per user per month for the Pro Plan, with additional features and higher pricing tiers for larger teams. No free plan is available.
Lark: Offers a free tier with 11 essential features for up to 20 users, making it an attractive option for startups and SMEs. Paid plans start at $12 per user per month, which come with more advanced features like group video calls, higher automation runs, more cloud storage, and more. The important differentiator is that Lark's price not only covers project management software, but the full range of tools that a typical team needs to collaborate. For example, a 100-employee team that uses Slack for communication, Google Workspace for documents, and Smartsheet for project management can switch to Lark's Pro plan to save $25,200 per year.
Why choose Lark over Smartsheet?
Lark may be a better fit for organizations that prioritize collaboration and communication. Lark’s integrated tools provide a more seamless experience for teams that rely heavily on real-time communication and document sharing.
Additionally, Lark offers superior data consistency and flexibility in view switching, enabling users to access structured data effortlessly. Unlike Smartsheet, where view transitions require specific conditions, Lark Base allows for quick one-click view changes, enhancing usability.
Lark's customizable dashboards also surpass Smartsheet's capabilities by supporting multiple data sources and providing interactive visualizations.
Furthermore, Lark's AI features enhance productivity by offering intelligent insights and automated functionalities, which are not as comprehensive in Smartsheet.
Ultimately, the choice between Smartsheet and Lark depends on the specific needs and workflows of your team. If project management is the primary focus, Smartsheet’s robust features may justify the investment. However, if collaboration and ease of use are critical, Lark’s user-friendly design and integrated tools could be the superior option for your organization.
Frequently asked questions about Smartsheet pricing
Can I use Smartsheet for free?
Smartsheet's free plan is no longer available, so the only way to use Smartsheet for free is through its free trial.
What is included in the Smartsheet free trial?
Smartsheet offers a 30-day free trial for new users, allowing exploration of the platform and its features without any commitment. The trial typically includes access to all features available in the Business plan.
How much does Smartsheet costs?
The most affordable Smartsheet options are their Pro plan at $12 per user/month and Business plan at $24 per user/month. Smartsheet discounts are available when you pay annually, lowering the cost to $9 per user/month for the Pro plan and $12 per user/month for the Business plan.
Can users switch plans later?
Yes, Smartsheet allows users to switch between plans as their needs change. If a team requires more features or users, upgrading to a higher plan is possible at any time.
Are there discounts for annual billing?
Yes, Smartsheet offers discounts for users who choose to pay annually instead of monthly. This can lead to significant savings over time, especially for larger teams.
Is customer support included in all plans?
Customer support is available for all Smartsheet users, but the level of support may vary based on the plan. Enterprise users receive priority support, while Pro and Business Plan users have access to standard support.
Conclusion
Understanding Smartsheet pricing is essential for making informed decisions about which plan is right for an organization. With options ranging from the Pro Plan for small teams to the Enterprise Plan for larger organizations, Smartsheet offers flexibility to meet diverse project management needs.
When evaluating options, it is important to consider specific requirements, including collaboration, project complexity, and budget. Whether choosing Smartsheet or exploring alternatives like Lark, the right tool can significantly enhance project management processes and drive team success.
