There are so many business process management tools out there, and finding the right one can feel overwhelming.
It's clear what you need: Better visibility into your processes, the ability to spot inefficiencies early, and a system that keeps operations running smoothly. But which solution delivers?
Whether you're a startup or an enterprise, investing in the right tool can be the key to unlocking operational excellence. In this article, we've narrowed it down for you—here are the top 10 business process management software for businesses in 2025.
What is business process management?
Business process management refers to the systematic approach of identifying, designing, executing, monitoring, and optimizing processes effectively. By mapping out workflows, organizations can spot inefficiencies and discover areas for improvement, leading to enhanced productivity and overall performance.
Business process management plays a critical role in helping organizations align their processes with business goals. With the right business process management tool, organizations can quickly respond to market changes and customer needs. As processes are optimized for better operations management, companies not only improve efficiency but also increase customer satisfaction and ultimately drive revenue growth.
Key features of business process management software
Here are the most important features to consider when selecting BPM software. With these features, you can expect to make key improvements to how you manage business processes.
Process mapping and modeling: This feature allows organizations to create visual representations of their current processes, providing clarity for team members. By using process maps, everyone can understand workflows, identify bottlenecks, and clarify roles within the organization.
Workflow automation: Automating repetitive tasks saves significant time and reduces the risk of human error. Organizations can use business automation to automate tasks such as approvals, notifications, and status tracking, allowing teams to concentrate on more strategic activities rather than getting bogged down with workflow management.
Integrated tools: BPM software should integrate with your existing business systems and tools. This ensures data stays consistent across platforms and keeps everyone on the same page. Some BPM software, such as Lark, solves this issue by combining all essential tools into one unified platform.
AI capabilities: AI helps businesses spot trends, prioritize issues, allocate resources, and make better decisions. Whether in sales, marketing, IT, human resources, or on the frontline, it boosts the efficiency of business processes and keeps operations running smoothly.
Analytics and reporting: Offers real-time visibility into how processes are performing. Access to interactive dashboards and relational databases provides detailed data that helps you spot bottlenecks, track efficiency, and make smarter decisions based on up-to-date insights.
Mobile access: Your team should have access to the BPM system from all their devices. This flexibility supports remote work and those not sitting at their desk, keeping everyone connected and informed, no matter where they are.
Collaboration tools: Enable easy communication and teamwork within the BPM platform. These tools help everyone involved contribute to implementing processes, improving them, and solving problems together. This is especially important for global teams working across time zones.
Compliance and governance: Ensuring your processes meet regulatory requirements is essential, especially in regulated industries. BPM software helps by documenting workflows, tracking changes, and maintaining audit trails. These features reduce risk, simplify audits, and build confidence with stakeholders, keeping your business compliant and secure.
Top 10 business process management software
Here are the top 10 BPM software for 2025, designed to help businesses manage and optimize business processes:
1. Lark
If you’re evaluating business process management software tools, you need a platform that brings clarity, speed, and control to the way your business operates. That’s exactly what Lark is designed for. It unifies communication, collaboration, workflows, and business process automation in one seamless platform, helping you manage, execute, and improve business processes from end to end.
Key features:
Centralized workspace for all processes: Lark combines chat, video meetings, documents, projects, and approvals in one place. This eliminates silos between tools and ensures every process is connected and easy to manage.
Real-time process visibility: Easily visualize and map out your workflows and process models, so you can see how things function from start to finish. With dashboards and tracking, you can identify bottlenecks, redundancies, or delays instantly.
Custom business systems: Build tailored business systems that align with your unique workflows. Lark’s free templates and no-code tools help create and manage processes, making business process management simple and effective.
No-code automated workflows: Streamline recurring processes like expense reports, purchase orders, or employee onboarding—with customizable automation and approval chains. These workflows reduce manual effort, enforce consistency, and ensure timely approvals across your business operations.
AI-powered efficiency: AI analyzes data, summarizes feedback, and prioritizes issues automatically. It can even route frontline-reported problems to the right teams for increased efficiency and faster resolutions, helping you keep processes on track.
Pricing:
Starter plan: Free plan that includes 11 powerful tools for up to 20 users. It also comes with 100GB of storage, 1000 automation runs, AI translations, and more.
Pro plan: $12/user/month (billed annually) for up to 500 users. It includes everything in Starter plus group calling for up to 500 attendees, 15TB of storage, 50,000 automation runs, and more.
Enterprise plan: Contact Sales for custom pricing. Supports unlimited users and includes even more automation runs and advanced security, compliance, and management features.
2. Monday.com
Image source: monday.com
Monday has a widely used work management platform designed to help teams design, execute, and optimize business processes. Its customizable boards, visual dashboards, and automation tools empower organizations to streamline workflows and improve collaboration.
Key features
Customizable workflows: Create streamlined workflows to suit your team’s unique processes or industry needs.
Integrations: You can create seamless integrations with third-party tools, creating a smooth workflow across different applications.
Automation capabilities: Automate existing processes to save time on complex workflows.
Real-time process tracking: Visual dashboards and reporting tools provide up-to-the-minute insights into task status, bottlenecks, and overall process performance, helping teams make data-driven decisions and keep workflows on track.
Pricing
Free plan available
Paid plans start from $9 per user per month
3. Kissflow
Image source: kissflow.com
Kissflow is a no-code business process management platform designed to help teams automate, manage, and optimize their workflows with ease. Its intuitive interface empowers users to build and modify cross-functional processes—spanning HR, finance, procurement, and IT—without heavy reliance on IT support.
Key features:
Process builder: Design and customize end-to-end workflows using a drag-and-drop interface—no coding required.
Kissflow AI: Automate repetitive tasks, predict outcomes, and make smarter decisions with AI-powered suggestions and data insights.
Prototyping: Quickly test and deploy new processes, iterate based on feedback, and scale successful workflows fast.
Integrations: Connect with tools like Google Workspace, Microsoft 365, and other popular business apps to streamline operations.
Pricing:
No free plan available
Paid plans start from $1500 for 50 users per month
4. Asana
Image source: asana.com
Asana is a task management platform designed to help teams coordinate tasks, projects, and goals within a single, organized workspace. By enabling clear communication, dependency tracking, and timeline visualization, Asana gives businesses a competitive advantage in managing and optimizing their processes to drive better outcomes.
Key features:
Task dependencies: Define and manage task relationships clearly to maintain smooth process flows and prevent bottlenecks.
Performance monitoring: Use timeline views and progress tracking to monitor ongoing processes, identify delays early, and keep teams accountable.
Integration capabilities: Connect Asana with popular tools like Slack and Google Drive to streamline workflows and enhance collaboration across systems.
Goal alignment: Link tasks and projects directly to strategic business objectives, ensuring every process supports key goals and drives measurable business outcomes.
Pricing:
Free plan available
Paid plans start from $10.99 per user per month
5. Wrike
Image source: wrike.com
Wrike is a flexible work management platform built for teams that need structure without sacrificing agility. It supports task planning, real-time collaboration, and workflow customization, making it suitable for both small teams and large enterprises. Wrike stands out for its ability to provide transparency and control across complex projects.
Key features:
Custom workflows: Adapt Wrike to your team’s unique processes with fully configurable workflows.
Document management: Upload, share, and collaborate on files directly within tasks and projects.
400+ integrations: Seamlessly connect with popular tools like Google Drive, Microsoft Teams, and Salesforce.
Real-time dashboards: Visualize progress and team performance with customizable, live dashboards.
Pricing
Free plan available
Paid plans start from $10 per user per month
6. Zoho Creator
Image source: zoho.com
Zoho Creator is a low-code application development platform that empowers businesses to design custom workflows and automate processes without needing deep programming expertise. It's ideal for organizations looking to digitize manual tasks, streamline operations, and improve agility across departments.
Key features
Tool builder: Build a task manager, a CRM, an ERP, or an application for almost any situation that can run on all your devices.
Workflow automation: Automate routine tasks with rule-based triggers, approvals, and notifications.
Real-time data collection: Capture data through customizable forms and generate actionable insights instantly.
Role-based controls: Manage user permissions to ensure data integrity and secure operations. For example, giving human resources access to particular information.
Pricing:
No free plan available
Paid plans start from $8 per user per month
7. ProcessMaker
Image source: processmaker.com
ProcessMaker is a business process management platform designed to help organizations model, automate, and optimize complex business processes and workflows. Its intuitive, low-code interface enables both business and IT teams to map out processes, automate repetitive tasks, and drive efficiency across departments.
Key features:
Visual process builder: Use a drag-and-drop interface to design workflows without needing technical expertise.
Collaboration features: Enhance productivity and teamwork with tools designed for easy communication.
Reporting capabilities: Generate reports to monitor workflow performance and make adjustments as needed.
Integration Support: Connect to external systems like ERPs, CRMs, and databases using APIs and pre-built connectors.
Pricing:
No free plan available
Paid plans start from $3000 for unlimited users per month
8. Process Street
Image source: capterra.com
Process Street helps teams close execution gaps by turning recurring work into scalable, trackable workflows. It combines structured processes, automation, and built-in accountability to ensure work is executed consistently and on time. Real-time tracking keeps everyone aligned, making it ideal for managing SOPs, approvals, and cross-functional operations.
Key features:
Workflow automation: Automate routine steps using integrations and conditional triggers to eliminate manual work.
Task management: Assign tasks, set due dates, and monitor progress through interactive checklists.
Forms: Collect structured data within workflows using customizable form fields; use inputs to trigger next steps or store records.
Conditional logic: Build flexible, scenario-based workflows with branching paths and “if/then” rules.
Pricing:
No free plan available
No pricing information available. You need to contact their sales team for paid plans.
9. Hive
Image source: hive.com
Hive is a productivity platform that helps businesses manage projects, automate workflows, and streamline operations—without the complexity of traditional BPM tools. Designed for fast-moving teams, Hive brings together project management, communication, time tracking, and automation into a single, intuitive interface.
Key features:
Customizable automation: Automate repetitive tasks with built-in workflow tools. Trigger actions based on status changes, deadlines, or approvals to keep processes moving.
Real-time collaboration: Break down silos with integrated chat, project updates, and file sharing—all in context, without switching tabs.
Flexible views: Switch between Kanban, Gantt, calendar, and table views to monitor process progress from multiple angles and adapt to your team’s preferences.
Powerful integrations: Connect Hive with tools like Slack, Zoom, Salesforce, and Google Workspace to fit into your existing tech stack effortlessly.
Pricing:
Free plan is available
Paid plans start from $5 per user per month.
10. Pipefy
Image source: pipefy.com
Pipefy is a structured workflow tool that helps businesses organize, automate, and control their operations. With a visual and customizable approach to process management, Pipefy empowers teams to build efficient workflows for a wide range of use cases — from customer support to financial approvals.
Key features:
Customizable workflows: Design processes that match your team's exact needs with drag-and-drop simplicity.
Automation rules: Reduce manual work by setting triggers and conditions to automate routine tasks, helping improve operational efficiency.
Form-based data intake: Collect structured information through customizable forms to standardize inputs.
Integration support: Connect with tools like Slack, Salesforce, and more to streamline data flow.
Pricing:
No free version available
Paid plans not disclosed. Contact sales to learn more.
Honorable mentions:
These top business process management software didn’t make our top 10, but they still offer valuable features for streamlining business processes:
Nanonets: Ideal for automating document workflows using AI-powered data extraction.
Pipedrive: A sales-focused CRM with workflow automation to streamline deal management.
Miro: A visual collaboration platform that supports process mapping and cross-team planning.
Bizagi Modeler: A user-friendly open-source modeling tool perfect for designing and analyzing business processes.
Creatio: Combines low-code tools with process automation and CRM capabilities in one platform.
Why Lark is the best business process management software
You’ve seen the top 10 BPM tools—but if you're looking for the one that balances execution power, ease of use, and cost efficiency, Lark stands out as the best overall choice. It’s where planning, communication, documentation, and automation all come together—so your business processes don’t just exist on paper, they actually move forward.
Where most BPM platforms require juggling multiple platforms, Lark removes friction by housing everything in one place. Whether you’re routing approvals, tracking deliverables, or standardizing cross-team workflows, Lark is designed for daily operational use, not just planning. Here are just 5 ways Lark's BPM capability helps teams:
1. Automating approval processes
A common business process that organizations aim to streamline is multi-step approvals. With Lark’s visual workflow builder, teams can automate approvals for purchase requests, expense claims, hiring pipelines, and more. Each workflow can include custom rules, conditions, and escalation paths, minimizing errors, manual follow-ups, and ensuring clear accountability at every step.
2. Coordinating cross-department projects
Managing complex, cross-department processes—like product launches or marketing campaigns—demands clear roles, task dependencies, and seamless communication to keep everything on track. Lark supports this business process management challenge by providing a centralized workspace where all stakeholders can co-edit project plans, assign and track tasks with deadlines, and communicate in real time through embedded chat and video.
3. Managing daily reporting
High-frequency processes like field reporting from the frontline require structure and reliability. With Lark Base, you can create custom forms to standardize submissions, trigger alerts for missing reports, and instantly visualize data in dashboards, making it perfect for scaling operations across multiple teams and locations while ensuring timely, accurate information flows to decision-makers.
4. Running audits and compliance checks
Auditing and compliance are recurring processes that require consistency and documentation. Without them, identifying inefficiencies or compliance risks becomes tricky. With Lark, organizations can create standardized checklists, assign audit tasks, and store findings centrally, making the audit process efficient, transparent, and easy to manage.
5. Streamlining customer feedback management
Managing feedback is a vital process. With Lark, teams can gather feedback through customizable forms and automatically consolidate responses. Leveraging AI, feedback is quickly summarized and sentiment analyzed, helping you prioritize issues and make data-driven decisions. This streamlines the feedback management process, ensuring your workflows stay focused on meaningful actions instead of time-consuming data sorting.
A cost-effective business process management tool
Lark not only streamlines your business processes but also helps keep your costs low, making it one of the most affordable BPM solutions available. Here’s how Lark keeps BPM expenses under control:
Free plan: Not ready to commit financially? Lark’s free plan offers all core BPM tools plus collaboration features for up to 20 users at no cost, making Lark the perfect business process management software for small businesses.
Scalable pricing: For advanced features, the Pro plan costs just $12 per user per month, including unlimited message history, 15TB storage, 50,000 automated workflows monthly, video conferencing, and more.
Low setup & maintenance costs: No-code tools and minimal onboarding mean your team can launch and maintain processes without heavy IT support.
Time saved = money saved: Faster approvals, fewer handoffs, and real-time tracking reduce delays, miscommunication, and wasted effort.
Check how much you can save
What makes Lark’s affordable Pro plan especially valuable is its ability to replace multiple third-party tools. For example, a team of 100 using Slack, Zoom, and Notion could save over $25,200 annually by switching to Lark.
Conclusion
Implementing business process management software is essential for organizations seeking to enhance business operations and streamline processes. By carefully assessing current workflows, selecting the right software, focusing on training and change management, and staying ahead of industry trends, businesses can achieve effective process optimization and maximize their BPM investments.
Solutions like Lark enable users to automate routine tasks, improve collaboration, and drive greater workflow efficiency, leading to measurable improvements in overall business performance. For organizations aiming to thrive in today’s competitive landscape, investing in BPM software is not just a choice; it’s a strategic necessity.
FAQs
What is business process management software?
Business process management software refers to tools designed to help organizations model, analyze, and improve their processes. By using intelligent automation and enhancing collaboration, this software allows teams to streamline operations, improve efficiency, and adapt to changing business needs.
What are the main benefits of using BPM tools?
Implementing BPM tools can significantly enhance efficiency by automating repetitive tasks and reducing manual effort. It improves visibility through real-time analytics, enabling organizations to monitor performance and identify bottlenecks.
Is BPM the same as ERP?
No, BPM and ERP are not the same. BPM focuses on designing, automating, and improving workflows, while ERP is a system that manages core business functions like finance, HR, and inventory. BPM enhances how work flows across systems, including ERP.
Are there any free BPM software options available?
Yes, many free business process management platforms offer essential features. Lark stands out by providing a generous free plan with 11 core features, support for up to 20 users, and all the tools you need to map, manage, and automate processes. It’s an ideal solution for small businesses or larger teams looking to reduce costs without compromising on capability.
What industries benefit the most from using BPM software?
Enterprise business process management software can support a wide range of industries, such as tech, retail, F&B, manufacturing, professional services, Web3, and more. Wherever there are business rules to follow, BPM tools can help teams work smarter and stay aligned.
What is the BPM lifecycle?
The BPM lifecycle is a continuous process improvement cycle with five key stages: design, where processes are defined and mapped out; model, where they are tested under different scenarios; execute, where the process is implemented with real data; monitor, where performance is tracked using KPIs; and optimize, where insights are used to refine and improve the process for greater efficiency.
What is the best BPM software?
The best business process management software depends on your unique needs. That said, Lark is a top contender, combining advanced features, intuitive design, and unbeatable value. If you're looking for a platform that balances power with ease of use, Lark is a strong choice for your BPM needs.
